Robson Veiga
AI Software Engineer
Curiosity, Intuition, Experience.
Experience
Experience is the path that turns knowledge into deeper understanding and transforms potential into real achievement.
17 years on the Road!
with over 36,000 hours dedicated to coding, creating, problem-solving, delivering, and managing products for a diverse range of companies.
4,000h of Personal Projects
continuously enhancing skills and knowledge through committed, hands-on exploration.
Working with Many Countries and Cultures
My journey has been enriched by a plethora of encounters with various countries, cultures, and individuals, shaping my unique perspective.
Intuition
Intuition, shaped by accumulated experience, allows for precise and effective decision-making, even when not all details are available.
Natural Ability
Through years of exposure to different challenges, I've developed a strong instinctive capacity.
Experience-Based
My intuition isn't mystical—it's a natural ability built from experience.
Quick Understanding
Allows me to understand and respond to complex situations without needing to deliberate over every detail.
Curiosity
Curiosity fuels our journey, with experience and intuition guiding us through uncharted territory to uncover new opportunities.
Development Enthusiasm
From the inception of client discussions to the ultimate delivery, I've navigated through every stage of the process, enriching my career with diverse experiences.
Bridging Needs
My experience spans the entire development lifecycle, allowing me to bridge client needs with effective solutions.
Beyond Work
I am engaging in diverse activities like volunteering, surfing, art, and travel opens my mind to new perspectives and ideas.
Innovation and Advancement
This unique blend of experience and enthusiasm drives my commitment to innovate and advance.
Projects
This session will showcase projects that reflect years of experience, intuition, and curiosity, driving innovation and success for clients.
*To respect confidentiality agreements, client names have been anonymized, ensuring privacy and full compliance with non-disclosure commitments.
Breathing Life into Digital Humans
Project developed for a leading global pharmaceutical company in collaboration with the Intelligent Automation Lab at Capgemini, our dedicated team brought empathetic Digital Humans (DH) to life. These virtual beings were designed to enhance medicine advertisements, raise patient awareness, and offer support in times of need, all crafted with state-of-the-art technology.
We delivered tailored DH for business in 8 countries:
I was in charge of
Crafted the foundational structure, architecting both backend and frontend with precision for a scalable and reliable system.
I built a scalable backend using TypeScript, and Google Cloud Platform (GCP), following best practices to ensure flexibility and reusability. The architecture is modular, cloud-native, and optimized for efficient resource management, enabling seamless deployment and easy scaling to meet future demands.
Innovation - GenAI
Traditionally, we have used Dialogflow as natural language understanding (NLU), but to push the boundaries of innovation.
I wrote a new backend Python-based integrating large language models (LLM) and Retrieval Augmented Generation (RAG) using LangChain, Langsmith and Vertex Search.
My primary goal went beyond merely using GenAI for conversation generation; it focused on engaging users with genuine empathy. This complex process involved controlling the Avatar’s voice tone, facial expressions, actions, and camera angles through advanced LLM technology, ensuring precise and responsive interactions.
As an additional effort, this innovative approach was even demonstrated using Apple Vision, highlighting to the client the true potential of this technology.
Project overview
Medical Records to Market Success
In just six months, we delivered a cutting-edge solution that processed 7 million patient records (Images) and 130 million pages into usable data. This achievement not only handled a vast amount of information but also transformed it into actionable insights, driving sales growth and cost savings for the company.
To achieve this, we deployed a robust infrastructure of 20 servers, each equipped with 60 cores, allowing us to process 1,200 pages in parallel. This scalable setup was crucial for managing such a large dataset with speed and precision. The entire deployment was carried out on-premises to protect sensitive data, fully complying with the Health Insurance Portability and Accountability Act (HIPAA).
A Named Entity Recognition (NER) techniques was introduced to support and increase the value of the data. By identifying key medical entities from International Classification of Diseases, Ninth and Tenth Revisions (ICD-9 and ICD-10) codes, we transformed unstructured patient records and medical documents into valuable insights.
A user-friendly dashboard was created to manage and analyze large volumes of medical data. It allowed for quick and accurate searching of data. The dashboard simplified handling complex information, supporting data analysts in controlling output quality.
It was engineered and coded the solution to ensure efficient data processing and valuable insights through a comprehensive approach to both technical and operational aspects. To guarantee the long-term success of the project, we concluded by providing in-person training to the client's team, empowering them to fully leverage the system’s capabilities and maintain its effectiveness, thereby solidifying the impact of our solution well beyond delivery.
Project overview
Chatbot Library
On behalf of Intelligent Automation Lab at Capgemini
I design and developed to chat platform team a versatile library that served as a proxy, enabling seamless integration between many chat-client and various natural language processing(NLP) services.
I ensured the library was highly maintainable, scalable, and adaptable to new technologies. This became a critical component for the team's operations, optimizing their ability to connect different systems quick and efficiently.
Implementing a private repository our team they were able to include the library in any project, and even customize, creating new chat-clients integrations or nlp service.
Project overview
Shaping the Future
of Cinema with a Leading Global Studio
The project goal was the transition of key processes from the client organization to our company, necessitating a detailed on-site due diligence. This process involved an exhaustive assessment of the existing workflows, requiring direct interaction with the client’s operational environment to gain an in-depth understanding.
Our approach involved a meticulous planning and strategic integration to ensure a smooth transition. The primary objective was to enhance operational efficiency by leveraging advanced technology.
As an advisor on Robotic Process Automation (RPA) and Artificial Intelligence (AI), I provided expertise on how to use these technologies to streamline and improve the transition. My role included recommending automation solutions, identifying areas for improvement, and ensuring that the integration was both effective and efficient.
Project overview
Global Beverage Leader
RPA and AI Integration
We conducted a a detailed analysis of the client's process diagrams to identify opportunities for integrating Robotic Process Automation (RPA) and Artificial Intelligence (AI). Our goal was to streamline workflows and reduce manual effort. Working in collaboration with our sales team, we proposed specific automations to improve efficiency. This analysis and our recommendations were part of a comprehensive offering presented to the client, demonstrating how RPA and AI could enhance their operations.
Project overview
RPA Factory Brazil
I supported the team to structurate and consollidate the RPA Factory Brazil at Capgemini. I have successfully delivered 17 RPA projects for clients, including a global healthcare company, one of the most prominent global electronics and entertainment corporation, a global consumer goods, a world-leading industrial gases and engineering, and a major beverage corporation.
These projects involved the utilization of UiPath, interacting with various technologies such as Citrix, SAP, BPOpen (BPM), Windows, web browsers, and Java applications.
My responsibilities included a wide range of tasks, including identifying new opportunities, recommending and presenting strategic solutions for client needs, designing system architectures, conducting proofs of concept, gathering requirements, developing and deploying automated solutions. Additionally, I actively participated in training clients, team members, and new recruits.
I also supported the sales team by preparing technical presentations, providing insights on RPA capabilities, and participating in client meetings to address their specific needs and demonstrate the value of our solutions. My role involved collaborating closely with the sales team to develop tailored proposals and ensure that our offerings met client expectations.
Microbots Architecture
I designed and deployed what I called the Microbots Architecture within the company, significantly improving automation scalability, modularity, and efficiency. This innovative approach was well-received by the community and later translated into Russian. Its success also led to an invitation to join the Intelligent Automation Lab at Capgemini in Poland, where I further advanced the architecture.
UiPath - SAP Activity
Project Winner of the UiPath Global Hackathon
For a client project, I encapsulated the most critical actions available in the official SAP DLL into custom activities, significantly enhancing control and access to SAP’s native functions that were previously unavailable.
To ensure thorough documentation and complete encapsulation of all functionalities, I invited a colleague to assist in the detailed documentation and integration of the full spectrum of features.
Our efforts were recognized when we submitted this work to the UiPath Global Hackathon, where we won in two categories: Custom Activities and Popular Choice (UiPath).
Orchestrator Simulation
To meet the unique needs of a client who opted not to use the official UiPath Orchestrator, I developed a cost-effective solution by embedding a NoSQL database within UiPath.
Leveraging the same classes as Orchestrator, I was able to simulate Orchestrator functionalities locally, eliminating the need for the official service.
This approach significantly reduced operational costs while maintaining the flexibility and efficiency of the automation workflows, offering a scalable and budget-friendly alternative tailored to the client’s needs.
UiPath Static Analysis Tool
I developed an application for static code analysis of UiPath artifacts, which was utilized across Brazil, the US, and Canada. This kind of tools is crucial for maintaining high standards of code quality and ensuring adherence to best practices in automation projects. Its use significantly enhances the reliability and efficiency of UiPath for the teams.
Project overview
T-Systems
ColdFusion Team Leader & ASP.NET Expert
At T-Systems Brazil, a subsidiary of Deutsche Telekom and a global leader in IT services and consulting, I served as the ColdFusion Team Leader and ASP.NET Expert.
In this role, I was responsible for reviewing and providing technical support for various projects. I crafted technical specifications and assessed the team’s implementations to ensure they met project standards.
Additionally, I acted as the intermediary between functional analysts (customers) and the internal development team, facilitating effective communication and project alignment.
Seamless Transition
Migration of 100+ applications from a Global Food Giant to a Leading Dairy Company following acquisition.
Successfully led the live migration of over 100 intranet applications under significant pressure, completing the project within a tight 3-week deadline following the acquisition of an entire dairy division from a major global food company."
Managed all technical challenges single-handedly on-site, delivering the project with zero downtime and ensuring a smooth technology transition, crucial to the success of the new company's operations.
Qualyteam
As a Team Lead at QualyTeam, I led the development of essential products.
Global Impact
Qualyteam's solutions reach over +850 companies worldwide. Clients across 15 countries. working with over +99,000 users.
Key projects I managed include:
- TeamPeople: A solution for competency management.
- TeamBuy: A platform for optimizing supplier evaluation.
- TeamNexus: A Java application for integrating QualyTeam systems with ERP solutions.
- TeamCalib: A critical module for calibration control.
Each module was developed independently, utilizing best industry practices and techniques, and delivered on time. To ensure high quality and efficiency, we utilized C# ASP.NET, JavaScript, and HTML.
I actively participated in coding and problem-solving while also managing project timelines and offering technical support. This approach allowed me to provide effective leadership while contributing directly to the project's success.
Grupow
A Software House Experience
My journey began at Grupow, a software house where I gained invaluable experience across various industries. Each new client presented unique challenges, pushing me to develop versatile problem-solving skills.
I learned to create management tools and honed my analytical abilities, laying a strong foundation for my future career in the tech industry.
Global Mobility
Dual Citizenship (Italian / Brazilian)
I hold dual citizenship in Brazil and Italy, I am eligible to work both in Brazil and across Europe without the need for a visa or special permits.
I have experience with work permit processes, from my time working in Poland, where I needed to obtain a visa because my Italian citizenship was not yet finalized.
if remote work is not an option for you, I am flexible and can readily relocate to any location you require.
University
Bachelor of Information Systems (2014)
Federal Institute of Education, Science and Technology
Certifications
Community Engagement
Volunteers do not necessarily have the time; they just have the heart.Elizabeth Andrew
Beyond my professional work, I am passionate about making a positive impact in the community. I volunteer in projects that focus on government transparency, understanding how it helps reduce corruption, build trust, and encourage civic participation.
By supporting these efforts, I aim to help create a more informed and engaged society.
https://osbrasil.org.br
Connecting the Dots
Thanks for Exploring My Journey
You can’t connect the dots looking forward; you can only connect them looking backwards. So you have to trust that the dots will somehow connect in your future - Steve Jobs
I appreciate your attention to my resume. It has been a labor of love, trying to reflect my genuine curiosity, intuition, and experience. Through it, I aim to showcase my readiness to connect the dots.
